Copyright Gregg Chapman 2018

Privacy Policy | Terms and Conditions

Terms and Conditions of Service

  1. Parties

Gregg Chapman website, is part of GC Life Enterprises (GCLE).  Within this document all references to ‘we’, ‘us’, Didgeridoo Sound Therapy or GCLE refers to GC Life Enterprises.

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms.  These Terms apply to all visitors, users and others who wish to access or use the Service.  By accessing or using the Service you agree to be bound by these Terms.

GCLE trades from www.greggchapman.com web site and can be contacted at all times using gregg@greggchapman.com.

Within this document customers of GCLE shall be referred to as ‘customer’ or ‘you’.

 

  1. Aims and Objectives.

The aim of GCLE is to offer a range of goods and services that enable people to make positive changes to their lives and relationships.

 

  1. Definition of Terms

“Data Protection Act” means the Data Protection Act 2018 (DPA) for the United Kingdom, or as may be amended or re-enacted from time to time.  This includes the General Data Protection Regulations (GDPA) contained within the Act.

“Didgeridoo” is a native woodwind instrument of the Aboriginal people of Australia.  It dates back to around 2000 years and holds important cultural and spiritual traditions for the Aboriginal people of Australia.

“Currency” GCLE trades using GB Pounds (Pounds Sterling, £) as its Currency.

“GCLE” means GC Life Enterprises.

“Sound Therapy” is therapeutic benefits of the sound and resonant vibrations for the mind, body and energy systems of human beings.

“School Site” refers to one school at a particular location.

 

  1. Products and Services

All the products and services provided by GCLE aim to provide a holistic approach to health and wellbeing.

The techniques used by GCLE include Didgeridoo Sound Therapy, NLP, Energy Psychology and Coaching.  I work with individuals, groups, schools and organisations including adults and children with disabilities.

Products and Services can be accessed on line, in groups, one to one or via CD, downloaded or online media.

 

  1. Payments

All prices quoted by GCLE are in GB Pounds (Pounds Sterling, £) only.  Payments can only be made using GB Pounds.  If, in the future, payment using other currencies becomes available for GCLE customers, this shall be notified via GCLE web site www.greggchapman.com.

All products and services received from GCLE shall be paid for in advance via www.greggchapman.com.  All payments should be received at least 48 hours in advance of the service delivery or dispatch of goods, unless prior agreement in writing has been given by GCLE.

All products and services can be paid for using all major debit and credit cards, invoices and payment facilities on www.greggchapman.com.  Payment using major debit and credit cards can also be made over the phone if preferred.  Please contact 07932 103903 during office hours (9am to 5pm UK time).

Payment by cheque, bank transfer or invoice may also be accepted upon request.

We employ the use of Stripe Payments for the purpose of facilitating payment.  By submitting your information, you grant us the right to process your payment using these services subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for any reasons including but not limited to: membership cancellation, completion of services, product or service availability, errors in the description or price of a product or service, error in the information that you entered or other reasons.  Do we need this here? it’s not a ‘payment’ issue.  Do you feel its covered sufficiently under ‘cancellations’?

 

  1. Payment for Events

In instances where payment has not been received in advance, GCLE reserves the right to cancel any event.  GCLE shall have no liability for any costs or losses incurred by you for cancelled events in these circumstances.

For late bookings, i.e. within 48 hours of delivery, please contact GCLE using www.greggchapman.com to ascertain availability.  Immediate payment shall be required to confirm the booking.

For face to face or group events run by GCLE and where individuals do not wish to pay in advance, payment can be made at the event, subject to availability and will attract a premium.  By electing to pay at the event customers shall not necessarily be notified of any changes to service delivery.

 

  1. Accounts

When you create an account with us, you guarantee that you are above 18 years of age and the information is complete, accurate and current at all times.  If you are under the age of 18, then you must always have parental consent to access the content and be supervised by a parent/carer.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our service or a third-party service.  You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

 

  1. Memberships

Membership Trial Periods.

Some or all of the content may be licensed on a trial basis. Your rights to use trial content are limited to the trial period. The trial content and length of the trial period are set forth during the registration process.  Unless cancelled before the end of the trial period, your subscription will automatically be converted to a paid monthly or yearly subscription.  Upon cancellation within your trial period, you will lose access to the content.

 

Paid Membership Subscriptions.

If you have a membership for online content on a paid subscription basis, your rights to use the online content are limited to the subscription period.  Unless you cancel your subscription before the end of the period, your subscription will automatically be renewed.  You may cancel your subscription at any time by either contacting me at gregg@greggchapman.com or by following links within the membership area.

 

School Use of online content

A School license is for use by one specified school site and your login credentials may not be shared with other school sites without our consent and obtaining the appropriate license.

If a group or cluster of schools would all like to be licensed to access the content, please contact me at gregg@greggchapman.com to discuss your options.

Your school may use the content at school via smart boards, Ipads, PC’s or laptops.  Teachers may also access the content at home for planning and preparation purposes.

A teacher or staff member must be present at all times whilst children are accessing the content.

Each school or cluster or group of schools shall nominate a contact person and a deputy for contact purposes.

 

Free Access for Schools

Your school is eligible to receive free online content on a yearly subscription based on the following conditions:

  1. Your school has a minimum of 5 families that have an active monthly or yearly paid subscription.

 

  1. If your school is unable to maintain a minimum of 5 families that are signed up for a yearly or monthly paid subscription, then we are happy to discuss options with your school to continue receiving the service.

Such options may include:

  1. Paying for a yearly license for your school
  2. A combination of live delivery and paying for a yearly license.

 

Family Membership Form for Schools to send home

A family membership is a single user license.

We encourage your school to promote the content provided on GreggChapman.com on school’s social media, bulletins, newsletters and also through downloading and sending the Family Membership Form home with children.  This form is found on the Home Page upon login in to the School Membership Area and outlines instructions for how the family can pay for a yearly or monthly subscription.

 

School Membership Form for Families to send to school

Families are encouraged to download and bring the School Membership Form for Schools to the school.  This form is found in the Family Membership Area upon login to the Family Membership Area.  This form outlines instructions for how the school can access the content for free.  These forms are also a means of keeping track of how many Families are registered per school.

 

  1. Cancellation of Live Services or Events

For cancellations with more than 48 hours prior to service delivery:

In the event that a Customer wishes to cancel their booking for a service for any reason, having already paid the fee, shall be offered a place in the next mutually convenient delivery of that service.  The Customer shall also be offered the opportunity to enroll for a different service or purchase goods of a similar value.  GCLE shall not make any charges for such changes.

In the event that a Customer wishes to cancel their booking for a service for any reason, having already paid the fee, and requests a refund, a 10% handling fee shall be deducted from the refund.

In the event that GCLE needs to cancel an event for any reason all customers shall be offered the option of either rebooking a future event, buying goods to the value paid or a full refund.

For cancellations with less than 48 hours prior to service delivery:

In the event that a customer wishes to cancel their booking no refund or transfers will be offered.

In the event that GCLE needs to cancel an event for any reason all customers shall be offered the option of either rebooking a future event, buying goods to the value paid or a full refund.

 

  1. Goods supplied

GCLE makes every effort to ensure that its goods are of the highest quality.  If for any reason you are not entirely happy with the goods received from CGLE please contact www.greggchapman.com within 7 (seven) days of receipt.  We will make every reasonable effort to rectify the problem to your satisfaction.

In the case of faulty or damaged goods a replacement will be offered.  Please return the item in the original packaging stating the reason for return.

The terms above do not affect your statutory rights.

 

  1. Complaints and Compliments

GCLE strives to ensure that all its good and services are of the highest quality and customer satisfaction is important to us.  If for any reason you feel that we have fallen short of this goal, please contact us at www.greggchapman.com.  We are always happy to discuss any improvements that could be made.

For services received, please notify GCLE of any issues at the time of service delivery.  GCLE will make every effort to resolve them within the scope of the services purchased.  Issues with services received which have not been notified to GCLE at the time of the service delivery will be investigated on a case by case basis.  GCLE will investigate all issues notified and reply within 14 days of receipt and will make every reasonable effort to resolve all issues to your satisfaction.

GCLE are happy to receive any comments or compliments regarding its goods and services.  Any such comments or compliments received via email, web site or social media will be published and attributed, with the consent of the writer.

 

  1. Availability, Errors and Inaccuracies

This website is constantly being updated.  We may experience delays in updating this website and may therefore contains errors or inaccuracies and may not be current or complete.  Products and services may be mispriced, described inaccurately or unavailable and we cannot guarantee the accuracy or completeness of information found on this website.

 

  1. Confidentiality and Privacy

GCLE is fully compliant with the DPA and as such takes very seriously its users right to confidentiality and privacy.  For further details please refer to GC Life Enterprises Privacy Policy.

 

  1. Disclaimer

The use of CD’s, downloads or other media containing Didgeridoo sounds is not recommended whilst in control of or operating machinery including, but not limited to, driving a car.  The Customers are reminded that Didgeridoo sounds can alter your state of awareness and induce deep relaxation in some people.

The information contained in this website is for general information purposes only.  The information is provided by GCLE and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.  Any reliance you place on such information is therefore strictly at your own risk.

Your use of the service or online content is at your sole risk. The service is provided on an “AS IS” and “AS AVAILABLE” basis. The service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of, or in connection with, the use of this website or any of its content.

Through this website you are able to link to other websites which are not under the control of GCLE.  We have no control over the nature, content and availability of those sites.  The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly; however, GCLE takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

 

Effective date: October 26th 2018

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